The benefits of Microsoft 365 Teams Calling for businesses



In today’s fast-paced world, effective communication and collaboration are vital to the success of any business. With the rise of remote work and the need for flexibility, many organisations are looking for ways to connect their teams and streamline their communication channels. Microsoft 365 Teams Calling is a cutting-edge solution that has quickly become the go-to platform for businesses of all sizes. In this article, we’ll explore why businesses are switching to Microsoft 365 Teams Calling and how it can benefit your organisation.

What is Microsoft 365 Teams Calling?

Microsoft 365 Teams Calling is a cloud-based unified communication solution that combines chat, video conferencing, file sharing, and telephony in one easy-to-use platform. With Teams, users can make and receive calls from anywhere, using any device. This eliminates the need for costly and outdated phone systems, making it an ideal solution for businesses looking to streamline their communication channels.

Benefits of Microsoft 365 Teams Calling

Microsoft 365 Teams Calling is a comprehensive solution that offers a range of benefits for businesses. Here are some of the key advantages of using Teams for your business communication needs:

  1. Enhanced Collaboration: With Teams, you can collaborate with your team members in real-time, no matter where they are located. You can share files, co-author documents, and communicate through high-quality voice and video calls. This helps to improve productivity, streamline workflows, and reduce communication gaps.
  2. Advanced Telephony Features: Microsoft 365 Teams Calling offers a robust telephony system that allows you to make and receive calls from anywhere, using any device. You can route calls to different users or departments, set up voicemail, and even use AI-powered bots to handle routine inquiries.
  3. Cloud-Based Solution: Teams is a cloud-based solution, which means you don’t have to invest in expensive hardware or maintain a physical infrastructure. All you need is an internet connection, and you can access Teams from anywhere, using any device. This makes it ideal for remote and mobile workers who need to stay connected to their teams, no matter where they are.
  4. Integration with Microsoft 365: If your business already uses Microsoft products like Microsoft Office 365, Teams is an obvious choice. It’s fully integrated with Microsoft 365, which means you can access other Microsoft apps like Word, Excel, and Outlook, all from within the Teams platform. This makes it easy to switch between apps and keep your work organised.
  5. Cost-Effective: Microsoft 365 Teams Calling offers several pricing plans to suit your needs. You can choose from different plans that offer different levels of functionality and features. For instance, the basic plan includes chat, video calling, and file sharing, while the advanced plan includes telephony features like calling plans and phone system integration. You can choose a plan that fits your budget and business needs.
  6. Improved Security: Microsoft 365 Teams Calling offers advanced security features like multi-factor authentication, data encryption, and compliance certifications. With this feature, you can rest assured that your business communication and data are secure and protected.
  7. Easy to Use: Teams is designed to be user-friendly and intuitive, even for those who are not tech-savvy. It’s easy to set up and use, with a simple and intuitive interface. You can get started with Teams quickly and easily.
  8. In addition to the benefits mentioned above, for enterprise businesses, Microsoft 365 Teams Calling also offers advanced analytics and reporting features when used in conjunction with Clobba, a third-party tool that integrates with Teams.
Businessman communication VoIP

Why Microsoft 365 Teams Calling is the Future of Business Communication

Microsoft 365 Teams Calling is leading the way in the unified communications market. According to a recent report by Business of Apps, Microsoft Teams is the fastest-growing business app in history, with 270 million users in 2022, up from 145 million in 2021.

Its popularity is due in part to the fact that it’s a cloud-based solution, which makes it easy to deploy, manage, and scale. Additionally, its integration with Microsoft 365 makes it an easy choice for existing Microsoft customers.

How Microsoft 365 Calling Can Revolutionise Your Business Communication

For businesses looking to improve communication and collaboration, Microsoft 365 Teams Calling is a game-changer. Its real-time collaboration features, flexibility, cost savings, and integration with Microsoft 365 make it an ideal solution for businesses. By streamlining communication channels and breaking down silos, Teams can help your organisation work more efficiently and achieve better results.

Looking to switch to Microsoft 365 Teams Phone System?

If you’re looking for a reliable VoIP provider in Melbourne, AWD is a great option to consider.  With AWD IT’s VoIP services, you can take advantage of Microsoft 365 Teams Calling to communicate and collaborate with your team members from anywhere, using any device. So, if you’re looking to take your business communication to the next level, consider Microsoft 365 Teams Calling and AWD as your go-to solution. Give us a call at 1300 855 651 or book your free consultation session by filling out the form.

Our next article will explore Microsoft 365 Teams Calling’s advanced reporting and analytics features, which will help you gain a better understanding of how your team communicates and collaborates so you can improve productivity and performance based on data.

Enquire about our IT services today.