Managed IT Services

Your business continuity is our top priority.

We offer end-to-end managed IT services to keep your business operational

In the day-to-day running of any business, it can be difficult to identify an underperforming IT infrastructure on premises or in the Cloud. Issues such as an overloaded servers, outdated hardware, unsecured firewalls and data, VPN may not bring your operations to a standstill, but they do make you vulnerable to data loss. They can have an adverse effect on the efficiency and productivity of your entire system.

Whilst an in-house IT manager may be able to manage minor issues as they arise, to institute systematic change and optimise the performance of a commercial IT system, you need a team of experts, and that’s where AWD’s managed services come in. Our team of professional engineers will monitor your IT environment and proactively maintain your infrastructure to make sure your business is operational.

Take care of your business while we take care of your IT

Often overlooked, IT infrastructure plays a crucial role in a business’ ability to grow and succeed. When properly designed, deployed and maintained, IT infrastructure can become a value adding asset to your business by eliminating downtime, double handling, and over provisioning, as well as boosting productivity. AWD have the resources, tools, experience and expertise necessary to help your business reach its full potential with intelligent IT solutions.

Why Choose Us?

Some of the qualities which set AWD apart from our industry competitors include:
We are committed to developing and providing fully managed proactive IT solutions which ensure your business continuity is prioritised.
24/7 Service
We monitor and manage your IT environment 24/7. We strive to resolve IT issues in a timely manner to minimise business interruptions.
Certified Engineers
Our IT engineers and consultants are trained to remain up to date with the latest technology trends, ensuring the high level of security we provide evolves to mitigate emerging threats.
Melbourne Based Team
Many IT providers outsource their work overseas, which often leads to compromised quality control. Based in our Melbourne office, AWD’s IT team are able to provide a full suite of managed IT services.

We will manage all aspects of your IT

From infrastructure setup to emergency support, we have helped numerous Australian businesses with their IT requirements. We understand every business operates differently and each IT setup is unique. This is why we develop a custom managed IT strategy tailored to your business. Partner with us today to gain access to our experts and let us help maintain your IT environment.

Some of the features included in our managed services suite include:

  • System Monitoring and Maintenance
  • Advance Security Services
  • Network Monitoring
  • Patch Management
  • 24×7 Server Support
  • Systems Auditing
  • Security Regulatory Compliance HIPPA, PCI
  • Disaster Recovery and Business Continuity
  • End User Protection
  • Application Management
  • Mobile Device Management
  • User support and Helpdesk
  • Office 365 Support
  • Ongoing Consultation

Some of our clients