Managed IT Services

Realise your productivity potential with AWD’s managed IT services.

A Team of IT Specialists on Call Whenever You Need Them

In the day-to-day running of any business, it can be difficult to identify an underperforming IT infrastructure on premises or in the Cloud. Issues such as an overloaded servers, outdated hardware, unsecured firewalls and data, VPN may not bring your operations to a standstill, but they do make you vulnerable to data loss. They can have an adverse effect on the efficiency and productivity of your entire system.

Whilst an in-house IT manager may be able to manage minor issues as they arise, to institute systematic change and optimise the performance of a commercial IT system, you need a team of experts, and that’s where AWD’s managed services come in. Our advanced monitoring process give us insights to your systems integration and behaviour.

Why Choose Us?

AWD is proud to provide our clients with value adding, ROI focused IT services which help them realise their productivity potential. Some of the qualities which set AWD apart from our industry competitors include:

Vendors and suppliers

AWD is proud to partner with a number of leading industry providers including Microsoft, Google, CISCO, Dell, HP, VMware, Veeam, Webroot, and many others.


We believe that effective IT consulting should be proactive rather then reactive wherever possible to minimise downtime. To this end, we are committed to developing proactive IT solutions which ensure business continuity is prioritised.

Up to date knowledge

In the modern IT landscape, threats in the form of new viruses and sophisticated hackers are constantly emerging. In order to combat this, our IT team works hard to remain up to date with the latest trends and developments, ensuring the high level of security we provide evolves to mitigate emerging threats.

Melbourne based

Many IT providers outsource their work overseas, which often leads to compromised quality control. Based in our Melbourne office, AWD’s IT team are able to provide a full suite of managed IT services.

Peerless IT solutions at the SME level

AWD occupies a niche position in the managed IT services market as we offer enterprise level solutions which are completely scalable. By providing our SME clients with access to blue ribbon managed IT services, we not only help to minimise the cost and resources they need to manage a complex array of different platforms, we are also able to help them achieve unprecedented business continuity and data protection. Some of the features included in our managed services suite include:

  • Application Management
  • Advance Security Services
  • Network Monitoring
  • Patch Management
  • 24×7 Servers Support
  • Systems Auditing
  • Security Regulatory Compliance HIPPA, PCI
  • Disaster Recovery and Business Continuity
  • End User Protection
  • Mobile Device Management

Our Successes

Explore some of the ways we've used IT strategy to help our clients grow their businesses.

Explore Projects