AWD security operations centre monitoring client environments

Threats stopped around the clock.

Managed cyber security services for Melbourne and Sydney businesses, ISO 27001 certified.

Endpoint protection, email filtering and identity controls, all watched by a security operations centre that runs around the clock. Most attempts are stopped at the first signal rather than found the morning after. AWD is ISO 27001 certified and independently audited, which means we hold ourselves to the standard we ask you to meet.

ISO 27001 certified Independently audited
Almost all onshore & in-house Melbourne & Sydney teams
Same day response guarantee Real engineers, no scripts

Defence in depth

The security stack.

No single control stops everything. We layer five, so an attacker has to beat all of them, not one.

LAYER 01

Perimeter & network

Next-gen firewalls, segmentation and a hardened edge that keep the wrong traffic out.

Without it: anything on the internet can knock on your servers directly, and one forgotten open port is all it takes.

LAYER 02

Endpoint protection

EDR on every device, isolating and containing threats before they spread.

Without it: one clicked attachment can encrypt every file that laptop can reach, including the shared drives.

LAYER 03

Identity & access

MFA, conditional access and least privilege, because identity is the new perimeter.

Without it: a stolen password is a stolen business. Most breaches start with a working login, not a clever hack.

LAYER 04

Email & data

Anti-phishing, filtering and data controls on the channel attackers use most.

Without it: a fake invoice arrives from a real supplier's address, gets paid, and the money is offshore the same day.

LAYER 05

Monitoring & response

A 24/7 SOC watching logs and signals, ready to act the moment something moves.

Without it: an intruder can sit quietly in your systems for weeks. You find out when a client tells you.

What does a managed cyber security service include?

Endpoint detection and response on every device, email filtering, enforced multi-factor authentication, patching, and a security operations centre watching for signals 24 hours a day. Higher tiers add awareness training, dark web credential monitoring and compliance evidence.

What is a SOC?

A security operations centre. A team that watches alerts from your environment around the clock and acts on the ones that matter. It is the part almost no Australian SMB can staff on its own.

How much does a cyber incident cost an Australian business?

The Australian Signals Directorate reports the average self-reported cost of cybercrime per report in 2024-25 was $56,600 for a small business, $97,200 for a medium business and $202,700 for a large business. All three rose year on year.

Do we have to report a ransomware payment?

If your annual turnover is above $3 million, yes, and also at any turnover if you are a responsible entity for a critical infrastructure asset under the SOCI Act. Since 30 May 2025 the Cyber Security Act 2024 requires a report to the Australian Signals Directorate within 72 hours of making a ransomware payment, or of learning one was made on your behalf.

Are we certified?

AWD services are ISO 27001 certified and independently audited. Ask any provider for their certificate and its scope.

Threat landscape

The risk is not slowing down.

Cyber incidents reported by Australian businesses keep climbing year on year, and small and mid-sized firms are squarely in scope.

The Australian Signals Directorate received more than 84,700 cybercrime reports in 2024-25, roughly one every six minutes.

Packages

Foundation, Advanced, Managed Detection.

Start with the essentials or run the full managed detection service. Inclusions only, no pricing games.

Advanced

The essential controls every Australian business should have running.

  • Next-gen firewall & network hardening
  • Endpoint protection (EDR)
  • Email filtering & anti-phishing
  • MFA rollout & security baseline
  • Monthly security reporting
Most common

Essential Eight

Layered defence with visibility across identity, endpoints and logs.

  • Everything in Advanced
  • SIEM log aggregation
  • Vulnerability scanning
  • Security awareness training
  • Conditional access & hardening
  • Quarterly posture review

ISO 27001 Aligned

The full service: our SOC hunts, triages and responds around the clock.

  • Everything in Essential Eight
  • 24/7 SOC monitoring
  • Threat hunting & triage
  • Rapid incident response
  • Endpoint isolation & containment
  • Post-incident reporting

Cyber insurance

What your insurer is going to ask.

The Insurance Council of Australia describes the controls insurers assess when underwriting cyber cover: multi-factor authentication, daily backups that are encrypted and tested, network security monitoring software and penetration testing. Insurers have also started validating answers with third-party telemetry and analytics rather than taking the questionnaire at face value, including looking at your level of patching.

We build the controls, then produce the evidence, so the renewal is a form-filling exercise rather than a scramble.

The Australian picture

What is actually happening to Australian business.

Every figure here comes from the Australian Signals Directorate, the Office of the Australian Information Commissioner or the Australian Bureau of Statistics. We have deliberately not used the global vendor numbers that get quoted on most security pages.

Reported to Australian authorities

84,700+
Cybercrime reports to ReportCyber in 2024-25, one every six minutes
$56,600
Average self-reported cost per report, small business, up 14%
$97,200
Average self-reported cost per report, medium business, up 55%
1,205
Data breach notifications to the OAIC in 2025, the highest since the scheme began
21%
Australian businesses that experienced a cyber security incident in 2024-25
28%
Australian businesses with no measures in place to prevent one

ASD Annual Cyber Threat Report 2024-25; OAIC Notifiable Data Breaches, calendar year 2025; ABS Characteristics of Australian Business 2024-25.

Need certification too? See ISO 27001 & Essential Eight.

Technology we run on

Microsoft Solutions Partner Fortinet Partner SentinelOne Rapid7

Proof

What our SOC handles

Averages across the last twelve months of monitored environments.

12,400
Threats blocked per quarter
ISO 27001
Certified and independently audited
24/7
Monitoring and response
Colleagues working side by side at laptops and monitors in a bright open-plan office
Case study • Construction

A commercial builder blocked a ransomware attempt within minutes of first signal.

“The SOC caught it, isolated the machine and called us before we even knew anything was wrong.”

Anonymised • sector label only.

Start here

Not sure where to start?

A no-obligation conversation about your infrastructure, security posture and operational risk. No lock-in, and a response within one business day.