AWD

Talk to a real engineer.

No call centre, no qualifying script. Tell us what is going on and we will tell you whether we can help, including when the answer is that you do not need us. Response within one business day.

1300 855 651 [email protected]

Send an enquiry

Tell us a little about your environment and we will be in touch within one business day.

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Where we are

Two offices, national coverage.

Based in Melbourne and Sydney, supporting Australian businesses wherever your people work.

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Melbourne

Suite 210, 134-136 Cambridge Street, Collingwood VIC 3066
1300 855 651 Get directions (opens in a new tab)
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Sydney

Ground Floor, 111 Flinders Street, Surry Hills NSW 2010
1300 855 651 Get directions (opens in a new tab)

Already a client?

Get support fast.

Existing clients do not need the enquiry form. Use one of these direct paths to reach the service desk.

01

Log a support ticket

The fastest way to reach the service desk with a tracked reference.

[email protected]
02

Client portal

Sign in to view tickets, assets, invoices and documentation.

03

Call the help desk

Talk to an onshore engineer during Australian business hours.

03 8680 4649
04

Emergency / outage

A major incident or outage? Call the main number. After hours reaches the same desk, not a separate line.

1300 855 651

New to AWD and weighing up a move? Send an enquiry above instead, that reaches the right people.