Managing IT in-house can be expensive, time-consuming and counter-productive. Unless your core business is IT Support, why maintain your own IT department?

A Team of IT Specialists on Call Whenever You Need Them

In the day-to-day running of any business, it can be difficult to identify an underperforming IT infrastructure. Issues such as an overloaded server, outdated hardware, an unsecured firewall, VPN, or FTP may not bring your operations to a standstill, but they do make you vulnerable to data loss, and have an adverse effect on the efficiency and productivity of your entire system. Whilst an in-house IT manager may be able to manage minor issues as they arise, to institute systematic change and optimise the performance of a commercial IT system, you need a team of experts, and that's where AWD's managed services come in.

Peerless IT solutions at the SME level

AWD occupies a niche position in the managed IT services market as we offer enterprise level solutions which are completely scalable. By providing our SME clients with access to blue ribbon managed IT services, we not only help to minimise the cost and resources they need to manage complex array of different platforms, we are also able to help them achieve unprecedented business continuity and data protection. Some of the features included in our managed services suite include:

Virus Protection

Disk Drive Analysis

Security Patch Management

Application Usage

System Auditing

Backup and Disaster Recovery

User Policy Enforcement

The first step is a security audit

The first thing our IT professionals do is to perform an audit of your IT infrastructure to determine how each system in your network communicates and is performing. We assess not only the operation, performance and lifespan of your hardware, but also your operating systems, security, and endpoints, as well as internet and phone connections. This enables us to pinpoint the areas in each system which are failing or improperly configured and causing errors or downtime as a result. From there, we'll be able to develop an effective management plan that aligns with your business objectives.

Why choose us?

AWD are proud to provide our clients with value adding, ROI focused IT services which help them realise their productivity potential. Some of the qualities which set AWD apart from our industry competitors include:

Vendors and suppliers

AWD is proud to partner with a number of leading industry providers including Microsoft, CISCO, Dell, Vmware, Veeam, Kasperky, Acronis, and Telstra Business Solutions.


We believe that effective IT consulting should be proactive rather then reactive wherever possible to minimise downtime. To this end, we are committed to developing proactive IT solutions which ensure business continuity is prioritised.

Up to date knowledge

In the modern IT landscape, threats in the form of new viruses and sophisticated hackers are constantly emerging. In order to combat this, our IT team works hard to remain up to date with the latest trends and developments, ensuring the high level of security we provide evolves to mitigate emerging threats.

Melbourne based

Many IT providers outsource their work overseas, which often leads to compromised quality control. Based in our Melbourne office, AWD's IT team are able to provide a full suite of managed IT services.